Tag: goals
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CRM Maßnahmen Zielsetzung
Customer Relationship Management (CRM) Maßnahmen werden mit dem Ziel ergriffen, ein Abteilungsübergreifendes Verständnis von Kunden eines Unternehmens herzustellen. Um den Absatz zu optimieren, Angebote zu verbessern, Kundenloyalität zu steigern, einen Sinn für Kundenverantwortlichkeit in Führungsebenen herzustellen, bestehende Verträge zu sichern und Multichannel-kommunikation zu ermöglichen. Für all diese Maßnahmen muss der Kunde im Mittelpunkt der Anforderungen…
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Relative Importance In 2020
This chart lays out the relative importance of certain things in our lives in 2020 from January to April. Some may shock you…haha via Accidental Fire
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Doing the heavy lifting together
Running products in large organisations is a challenging task. Sebastian Lindemann of Product Coalition shares a few thoughts on high impact team cooperation modes. How product teams can work together to maximize impact “Driving is easy if you are the only one the road“ … my driving instructor had many wise words to share. This…
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When a Project dies
When is a project dead? One question that somebody asked me a few days back keeps me thinking for a while now. Mostly, because it should not have a clear answer. Have you ever had to ask yourself, what to do when your heart-project is at risk to come to an end? A project that…