Tag: consumers

  • How do consumers feel about the metaverse?

    The Metaverse is a hyped place for a while now. The company formally known as Facebook made the Metaverse its single purpose, with such dedication it even changed it name. With web3 and blockchain and NFTs the Metaverse penetrates all aspects of online (and offline) life. Still, many consumers ask themselves, what tf is the…

  • Mozilla unveils YouTube recommendation horror stories

    Somehow, a fun read. Still problematic, and somewhat scary, at the scale YouTube relies on recommendations. Mozilla gathered 28 user-submitted stories, detailing incidents where YouTube’s recommendation served videos featuring racism, conspiracies, and violence. Source: Mozilla unveils 28 horror stories about YouTube’s recommendation algorithm

  • Of listening and contributing

    With knowing marketing personal and products, I particularly liked the image/text link on the article. Listening to your customer is a skill that most organisations lost in their size and product managers never learned in their bubble. Your customer doesn’t express his experience in KPIs nor does he respond to NPS surveys. Frontal address only…